A few minor surface scratches can happen even with careful handling. The aim is to restore a smooth, uniform finish without compromising the material. Start by identifying the skin type— silicone or thermoplastic elastomer (TPE)— since repair methods differ. Clean the area with mild soap and warm water, then pat dry with a soft cloth.
For silicone skin: apply a tiny amount of silicone-compatible filler over the scratch and smooth with a flat edge, feathering the edges outward to blend with surrounding skin. Let the filler cure completely. If color or gloss appears uneven, use a very light coat of clear silicone glaze or gently buff with a soft cloth to even the sheen.
For TPE skin: use a repair compound designed for TPE and, if needed, color-match pigments. Apply in thin layers, allowing each layer to cure before adding more. Avoid overfilling; the goal is a flush, seamless surface. After curing, lightly buff with a microfiber cloth to even texture. A thin application of a skin-safe conditioner can help restore suppleness, but avoid heavy oils that can trap dust or loosen the material.
Post‑repair care matters: keep the doll away from direct sun, heat, and sharp objects. Store in a cool, dry place and handle repaired areas gently during cleaning. Always test any product on an inconspicuous spot first and follow safety guidelines. If scratches are deep, or the layer shows through, consult a professional.